- Using WebEx Events
- Using Zoom
- MIT Sloan guide to Teaching with Zoom and Canvas
This page provides MIT faculty and lecturers with a curated selection of IT resources, available to the MIT community and supported by IS&T, that can be leveraged to ensure continuity of learning in the event of an emergency disruption to campus-based classroom activity. Here you will find information on preparing for and facilitating remote learning at MIT.
This page reflects IS&T’s current recommendations and support paths. In this fluid situation, they may change. Please continue to check back for updates.
Make sure that your computer has the below components and software installed and configured. If you do not have a computer with which to teach remotely, you may request loaner equipment here.
- Ensure the quality of your microphone and webcam by testing your audio and video prior to teaching via web conferencing (e.g. Zoom).
- MIT certificates
- Cisco AnyConnect VPN client
- Register at least two readily available devices with Duo.
- Request a USB hardware token for use with Duo.
- Ensure that you have internet access at your remote work location. Go to www.speedtest.net to determine your bandwidth. The minimum for Zoom is 600kbps (up/down); recommended is 1.5 Mbps (up/down). Learn more about managing your bandwidth.
- It's a good idea to have a document scanner available at your remote work location. Multi-function printers are a great option, as they allow you to print out a document, make notes directly onto the paper, then scan those notes to upload later. Some popular multi-function printer options are listed here.
- To translate (type or scan/upload) hand-written notes into Microsoft PowerPoint presentations, leverage other available Microsoft Office products.
- To make lectures/content available at a later date and time, record them using Webex.
- Embed or record audio directly into Microsoft Powerpoint presentations.
- Add existing video and audio in Keynote on Mac.
- Record audio in Keynote on Mac.
- Record audio in Pages, Numbers, and Keynote.
- Insert audio in Google Slides.
- To view, create, annotate, print, and manage PDFs, use Adobe Acrobat Pro.
The MITvoip Console is where you can access many phone features online, including voice mail, call lists, and call forwarding. It also offers new advanced features like sequential or simultaneous ringing, conference calls for up to six parties, and remote office.
To set up call forwarding on your MIT phone number, go to voip.mit.edu.
If you physically access a computer on campus to conduct work/research, and that device is not being transported to the remote work location, consider one of the following:
- If you only need the data, move it to a supported cloud storage service.
- Have IS&T host your computing services.
- Set up and test remote access to the devices for off-campus connections. The IS&T Service Desk is available for any consultation related to enabling remote access.
The following remote collaboration tools allow you to share files and work on documents with your students. You may wish to combine them with the web conferencing and your course site (i.e. Stellar Materials, LMOD Materials).
- OneDrive is part of Microsoft's Office 365, and it is their cloud-based storage option that integrates directly with other Microsoft applications including Outlook and other Office applications. IS&T has licensed Office365 including OneDrive for the entire MIT community.
- G Suite for Education is a service provided by Google that allows members of an educational institution or business to collaborate with each other, separate from their personal Google accounts. G Suite for Education offers a subset of Google apps and services to registered users. Accounts are available to current students, faculty, staff and affiliates, but these each currently need to be set up manually by IS&T.
- Dropbox for Business is licensed by IS&T for the entire MIT community, providing large storage capacity and convenient access to data via Windows, MacOS, Linux and mobile native clients as well as via any web browser. With the Dropbox client, you can access your cloud data as though it was a folder on your local disk. Dropbox also lets you share portions of your cloud storage, with a number of different protection/authentication schemes. You can also provide both read and write access to other Dropbox users.
- Nota Bene is a web-based collaborative annotation tool that facilitates communication among students and their instructors, centered around better understanding of course reading material.
- Slack is a messaging and collaboration tool for teams, groups and individuals. With Slack Enterprise Grid (announced on March 17, 2020), MIT faculty, students, and staff are eligible to create Slack workspaces and all members of the extended MIT community are eligible to participate in MIT’s Slack workspaces.
Webex is available to all members of MIT. IS&T has confirmed that the service has sufficient bandwidth to handle widespread use in such a situation.
- Schedule remote video sessions for each class and invite all participants using WebEx Events (supports up to 3,000 participants in each meeting). Pay extra close attention to any settings that may cause unnecessary disruption to your meeting (i.e. ensure that the ‘Entry & exit tone’ setting is set to ‘No tone’ and ‘Mute upon entry for all participants’ is selected).
- Ensure that all components of the virtual class (from screen sharing and audio connections, to WebEx-based chat and meeting recording) are tested and found to be functioning properly at least 24 hours ahead of scheduled virtual classes to allow time for any necessary troubleshooting support or WebEx settings reconfiguration.
- Record your class WebEx meetings and upload to a space where it will be centrally available to the class.
- WebEx Events Getting Started guide
- IS&T WebEx Knowledge Base
- Team Collaboration - Use the Whiteboard on Cisco Webex Board
Zoom is now available to all members of MIT. MIT's license provides faculty and staff the ability to conduct online meetings of up to 500 participants, and other members of the MIT community the ability to conduct online meetings of up to 300 participants.
- Go to zoom.us/test to make sure your mic and webcam are functional.
- Go to www.speedtest.net to determine your bandwidth. The minimum for Zoom is 600kbps (up/down); recommended is 1.5 Mbps (up/down). Learn more about managing your bandwidth.
- Do a Zoom dry run with a TA or colleague. If your internet does not meet Zoom requirements, consider:
- Plan B) Record at home locally, then upload to YouTube. (You can record directly to YouTube using your webcam.)
- Plan C) Use Zoom video only, using your phone and teleconference in.
- Plan D) Compress slides, then upload to Stellar or your preferred online storage platform, or send by email to students. Teleconference with your students via phone.
See the Zoom Best Practices section for tips using Zoom to teach, troubleshooting, and making Zoom more accessible.